{"id":5688,"date":"2020-10-30T11:40:17","date_gmt":"2020-10-30T10:40:17","guid":{"rendered":"https:\/\/coimbee.com\/?p=5688"},"modified":"2020-11-10T09:55:37","modified_gmt":"2020-11-10T08:55:37","slug":"in-de-energiemarkt-staat-de-klant-op-nr-1","status":"publish","type":"post","link":"https:\/\/coimbee.com\/nl\/in-de-energiemarkt-staat-de-klant-op-nr-1\/","title":{"rendered":"In de energiemarkt staat de klant op nr. 1"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e\">\n#top .av-special-heading.av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-3d11aeff5c2f7ac8c066c5e9f6ec7e7e av-special-heading-h2 custom-color-heading  avia-builder-el-0  el_before_av_four_fifth  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Werken in de energiemarkt is topsport<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-elwy6g-2cd06f53d80a43149bcdb994cc5fa3d0\">\n.flex_column.av-elwy6g-2cd06f53d80a43149bcdb994cc5fa3d0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-elwy6g-2cd06f53d80a43149bcdb994cc5fa3d0 av_four_fifth  avia-builder-el-1  el_after_av_heading  el_before_av_one_fifth  first flex_column_div av-zero-column-padding  '     ><p><section  class='av_textblock_section av-kgw568bd-4e90df7db2ccc516a74755e42127f635 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De concurrentie en de wet\/regelgeving zorgen voor een zeer volle verander-agenda bij bedrijven in de energiemarkt. En in de dagelijkse operatie kan en moet nog veel verbeterd worden. Kortom werken in de energiemarkt is topsport.<\/p>\n<p>Medewerkers moeten niet alleen kundig zijn maar ook flexibel. Zij moeten tijd en ruimte krijgen om de operationele verbeteringen te kunnen realiseren.<\/p>\n<p>Die tijd en ruimte krijgen ze zolang directie \/ management ziet dat er succesvol verbeterd wordt. Dan wordt er extra steun verleend en waardering gegeven aan dit proces van continu verbeteren.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e\">\n#top .av-special-heading.av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kgwlv3l9-93600beec6bd3ab93d842d731905ab7e av-special-heading-h2 custom-color-heading  avia-builder-el-3  el_after_av_textblock  avia-builder-el-last '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >In de energiemarkt staat de klant op nr. 1<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cwqg20-1f2e45d3dd168f2f4374ad8606464f71\">\n.flex_column.av-cwqg20-1f2e45d3dd168f2f4374ad8606464f71{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cwqg20-1f2e45d3dd168f2f4374ad8606464f71 av_one_fifth  avia-builder-el-4  el_after_av_four_fifth  el_before_av_textblock  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bf9ai0-707c4f9f9473e0326cbb14c88c7da883\">\n.avia-image-container.av-bf9ai0-707c4f9f9473e0326cbb14c88c7da883 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-bf9ai0-707c4f9f9473e0326cbb14c88c7da883 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-bf9ai0-707c4f9f9473e0326cbb14c88c7da883 av-styling- avia-align-center  avia-builder-el-5  el_before_av_image  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-3328 avia-img-lazy-loading-not-3328 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/04\/green-choice.jpg\" alt='green-choice' title='green-choice'  height=\"136\" width=\"194\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bf9ai0-c10c8fff83f34adac186f992669d37a9\">\n.avia-image-container.av-bf9ai0-c10c8fff83f34adac186f992669d37a9 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-bf9ai0-c10c8fff83f34adac186f992669d37a9 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-bf9ai0-c10c8fff83f34adac186f992669d37a9 av-styling- avia-align-center  avia-builder-el-6  el_after_av_image  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5730 avia-img-lazy-loading-not-5730 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.08.59.jpg\" alt='' title='Schermafbeelding 2020-10-30 om 16.08.59'  height=\"238\" width=\"316\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.08.59.jpg 316w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.08.59-300x226.jpg 300w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bf9ai0-9cdd654c9638126e5c42f45ee67687e8\">\n.avia-image-container.av-bf9ai0-9cdd654c9638126e5c42f45ee67687e8 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-bf9ai0-9cdd654c9638126e5c42f45ee67687e8 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-bf9ai0-9cdd654c9638126e5c42f45ee67687e8 av-styling- avia-align-center  avia-builder-el-7  el_after_av_image  el_before_av_image '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5732 avia-img-lazy-loading-not-5732 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.09.16.jpg\" alt='' title='Schermafbeelding 2020-10-30 om 16.09.16'  height=\"128\" width=\"308\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.09.16.jpg 308w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.09.16-300x125.jpg 300w\" sizes=\"(max-width: 308px) 100vw, 308px\" \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bf9ai0-78da2a052ecc757157f8d74e7901bbcc\">\n.avia-image-container.av-bf9ai0-78da2a052ecc757157f8d74e7901bbcc img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-bf9ai0-78da2a052ecc757157f8d74e7901bbcc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-bf9ai0-78da2a052ecc757157f8d74e7901bbcc av-styling- avia-align-center  avia-builder-el-8  el_after_av_image  avia-builder-el-last '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5734 avia-img-lazy-loading-not-5734 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-16.09.33.jpg\" alt='' title='Schermafbeelding 2020-10-30 om 16.09.33'  height=\"134\" width=\"266\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/p><\/div>\n<section  class='av_textblock_section av-kgw4mh4z-e74aaab58d8c638580078a3e9353767a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Bij veel bedrijven staat de klant centraal. In ieder geval qua denken.<\/p>\n<p>In de energiemarkt staat de klant met stip op nummer 1.<\/p>\n<p>Kijk maar eens op de website van Oxxio, ENGIE of Greenchoice en de klanten reviews vallen direct op.<\/p>\n<p>Een goede zaak dat de klant op nummer 1 staat, maar wat doen energiebedrijven met deze klantenfeedback?<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgw4q2c4-b88ecb1a4ca5a9b520ec76a844a6b5b1\">\n.avia-image-container.av-kgw4q2c4-b88ecb1a4ca5a9b520ec76a844a6b5b1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kgw4q2c4-b88ecb1a4ca5a9b520ec76a844a6b5b1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kgw4q2c4-b88ecb1a4ca5a9b520ec76a844a6b5b1 av-styling- avia-align-center  avia-builder-el-10  el_after_av_textblock  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5691 avia-img-lazy-loading-not-5691 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30.jpg\" alt='klanten feedback Coimbee oxxio' title='klanten feedback Coimbee oxxio'  height=\"466\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30.jpg 1600w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-300x87.jpg 300w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-1030x300.jpg 1030w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-768x224.jpg 768w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-1536x447.jpg 1536w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-2048x596.jpg 2048w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-1500x437.jpg 1500w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.43.30-705x205.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<div  class='hr av-2py548-6170630b6f34cd5013af7c7767d529c7 hr-default  avia-builder-el-11  el_after_av_image  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgw4rz6o-2bbdfd87b6bb7f775a583639ae9c3606\">\n.avia-image-container.av-kgw4rz6o-2bbdfd87b6bb7f775a583639ae9c3606 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kgw4rz6o-2bbdfd87b6bb7f775a583639ae9c3606 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kgw4rz6o-2bbdfd87b6bb7f775a583639ae9c3606 av-styling- avia-align-center  avia-builder-el-12  el_after_av_hr  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5693 avia-img-lazy-loading-not-5693 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46.jpg\" alt='klanten feedback engie' title='klanten feedback engie'  height=\"563\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46.jpg 1600w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-300x106.jpg 300w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-1030x362.jpg 1030w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-768x270.jpg 768w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-1536x540.jpg 1536w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-1500x528.jpg 1500w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.44.46-705x248.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<div  class='hr av-djy48-5acc3e3909f31e0234a302da7ba3dbd9 hr-default  avia-builder-el-13  el_after_av_image  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgw4tfv7-8eab6537f21767ca16dd2e5eb76794c8\">\n.avia-image-container.av-kgw4tfv7-8eab6537f21767ca16dd2e5eb76794c8 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kgw4tfv7-8eab6537f21767ca16dd2e5eb76794c8 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kgw4tfv7-8eab6537f21767ca16dd2e5eb76794c8 av-styling- avia-align-center  avia-builder-el-14  el_after_av_hr  el_before_av_hr '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5695 avia-img-lazy-loading-not-5695 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16.jpg\" alt='' title='klanten feedback greenchoice'  height=\"508\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16.jpg 1600w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-300x95.jpg 300w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-1030x327.jpg 1030w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-768x244.jpg 768w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-1536x488.jpg 1536w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-1500x476.jpg 1500w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/10\/Schermafbeelding-2020-10-30-om-11.46.16-705x224.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<div  class='hr av-2py548-e704c07b566dbe578e66eb55bdf7310c hr-default  avia-builder-el-15  el_after_av_image  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-c2cea48ea329a2adca374bb75feb2b11\">\n#top .av-special-heading.av-av_heading-c2cea48ea329a2adca374bb75feb2b11{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-av_heading-c2cea48ea329a2adca374bb75feb2b11 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-c2cea48ea329a2adca374bb75feb2b11 .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-av_heading-c2cea48ea329a2adca374bb75feb2b11 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-c2cea48ea329a2adca374bb75feb2b11 av-special-heading-h2 custom-color-heading  avia-builder-el-16  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Wat doen energiebedrijven met deze reviews?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-kgw4up2c-3f53c842a4e4705068f41fecf7744e06 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Los van de strategische vraag waarom de klant centraal staat, gaan we in dit kennisartikel in op de vraag: wat doen energiebedrijven met deze reviews?<\/p>\n<p>Het simpele antwoord is vertrouwen cre\u00ebren bij bestaande en potenti\u00eble nieuwe klanten. En deze feedback gebruiken om hun producten en diensten waar mogelijk nog meer in overeenstemming te brengen met de klantenbehoeften.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-f3c02e9807899f01b7ff02a16c34dc28\">\n#top .av-special-heading.av-av_heading-f3c02e9807899f01b7ff02a16c34dc28{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-av_heading-f3c02e9807899f01b7ff02a16c34dc28 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-f3c02e9807899f01b7ff02a16c34dc28 .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-av_heading-f3c02e9807899f01b7ff02a16c34dc28 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-f3c02e9807899f01b7ff02a16c34dc28 av-special-heading-h2 custom-color-heading  avia-builder-el-18  el_after_av_textblock  el_before_av_textblock '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Aanpassen producten en diensten<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-kgw4wrzd-82923f8163c4f00300ccf893f661d17b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De eenvoudige vorm om de de feedback van klanten te benutten is de volgende werkwijze:<\/p>\n<ol>\n<li>De reviews komen binnen bij de commerciele afdeling.<\/li>\n<li>Andere klantsignalen komen bij de helpdesk, servicedesk of via de website binnen<\/li>\n<li>Complimenten en waarderingen worden ter kennisgeving aangenomen en wellicht wordt een grafiekje voor het management gemaakt<\/li>\n<li>Klachten worden naar de betreffende afdeling(en) doorgegeven om daar afgehandeld of opgelost te worden en soms leidt dit tot aanpassing van het product of de dienst.<\/li>\n<li>Serieuze klachten worden bewaakt<\/li>\n<\/ol>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-50756552a2c58939621cb1104d03bd5f\">\n#top .av-special-heading.av-av_heading-50756552a2c58939621cb1104d03bd5f{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-av_heading-50756552a2c58939621cb1104d03bd5f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-50756552a2c58939621cb1104d03bd5f .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-av_heading-50756552a2c58939621cb1104d03bd5f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-50756552a2c58939621cb1104d03bd5f av-special-heading-h2 custom-color-heading  avia-builder-el-20  el_after_av_textblock  el_before_av_textblock '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Alternatieve aanpak gericht op het bevorderen van klantdenken<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-kgw4yg5m-fcb017df49b87694248bf5c7ade79fa9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Waarom zou je reacties van klanten filteren en naar 1 specifieke afdeling of team doorgeven? Zijn die klantreacties niet interessant voor andere medewerkers?<\/p>\n<p>Door alle medewerkers goed te informeren over de reacties van klanten (of dat nu een klacht, compliment of suggesties is) krijgen alle medewerkers een steeds beter beeld wat klanten belangrijk vinden. En doordat medewerkers beter snappen wat klanten belangrijk vinden kunnen medewerkers beter bedenken wat er in hun gedrag of werkproces anders kan of moet. Dit zorgt voor meer en kwalitatief betere verbeter-ideeen van medewerkers.<\/p>\n<p>Het prioriteren welke verbeteringen opgepakt moeten worden wordt ook makkelijker omdat iedereen in het team evenveel weet wat de klanten belangrijk vinden.<\/p>\n<p>Deze benadering bevordert ook de samenwerking tussen afdelingen en teams omdat er een steeds beter begrip ontstaat wie wat doet in het totale proces om de klant te ondersteunen.<\/p>\n<blockquote>\n<p><strong>&#8220;Dit doorbreekt ook het eiland-denken en is\u00a0positief voor de\u00a0samenwerking\u00a0&#8220;<\/strong><\/p>\n<\/blockquote>\n<p>De noodzaak voor energiebedrijven om continu te verbeteren zit onder andere in de consumenten die steeds meer wensen en soms eisen.<\/p>\n<p>De toenemende concurrentie en de dunne marges kunnen alleen beantwoord worden met super effici\u00ebnte processen en dienstverlening. Weten waar efficiency behaald kan worden kan alleen door de klant op nummer 1 te zetten.<\/p>\n<\/div><\/section>\n<div  class='hr av-2py548-e704c07b566dbe578e66eb55bdf7310c hr-default  avia-builder-el-22  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-ace433b59d5fb27cd1d1aea9531e315b\">\n#top .av-special-heading.av-av_heading-ace433b59d5fb27cd1d1aea9531e315b{\npadding-bottom:10px;\ncolor:#ffa621;\n}\nbody .av-special-heading.av-av_heading-ace433b59d5fb27cd1d1aea9531e315b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-ace433b59d5fb27cd1d1aea9531e315b .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-av_heading-ace433b59d5fb27cd1d1aea9531e315b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-ace433b59d5fb27cd1d1aea9531e315b av-special-heading-h1 custom-color-heading  avia-builder-el-23  el_after_av_hr  el_before_av_textblock '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Coimbee bevordert klantgericht werken<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-kgw59ltc-2a3b310f76451b131697722552ca0e41 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In de Coimbee Toolbox is er de mogelijkheid om klanten-feedback heel eenvoudig vast te leggen. Deze feedback is voor alle medewerkers inzichtelijk zodat kennis over de eisen, wensen en verwachtingen van de klant toeneemt.<\/p>\n<p>Een manager kan deze klanten-feedback vastleggen en tevens aanvullende opmerkingen over de klanten-feedback vastleggen. Klanten-feedback is voor elke medewerker inzichtelijk, ongeacht het team waarin hij\/zij zit. Mocht er teveel feedback zijn dan zullen deze geclusterd moeten worden.<\/p>\n<\/div><\/section>\n<section  class='av_textblock_section av-kgw57tcs-97839427d84dcc4363e1b3e32ee23165 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Coimbee is een bewezen IT-oplossing (SaaS) om idee\u00ebn van medewerkers succesvol te realiseren. Medewerkers voeren eenvoudig verbeter-ideeen in. Via het <a href=\"https:\/\/coimbee.com\/nl\/kanban-uitleg-en-aanpak\/\" target=\"_blank\" rel=\"noopener\">Kanban-verbeterbord<\/a> selecteren teams welk verbeter-idee opgepakt wordt. De handige <a href=\"https:\/\/coimbee.com\/nl\/pdca-checklist-voor-succesvol-continu-verbeteren-kaizen\/\" target=\"_blank\" rel=\"noopener\">PDCA-checklist<\/a> helpt teams om verbeteringen succesvol te realiseren. Zo ondersteunt Coimbee bij \u2018succesvol verbeteren\u2019.<\/p>\n<p>Maar Coimbee gaat verder doordat deze software ook zorgt voor \u2018blijvend verbeteren\u2019. De overzichtelijke <a href=\"https:\/\/coimbee.com\/nl\/dashboard-continu-verbeteren\/\" target=\"_blank\" rel=\"noopener\">dashboards<\/a> geven directie, management en medewerkers direct zicht op de resultaten. Medewerkers bespreken via het digitale <a href=\"https:\/\/coimbee.com\/nl\/de-dagstart-als-bron-van-verbeteractie\/\" target=\"_blank\" rel=\"noopener\">Dagstart bord<\/a>, de status van het werk en wat er beter kan. Medewerkers stimuleren elkaar door middel van de Like, Follow, Share en Commentaar mogelijkheden. En doordat successen gedeeld worden is duidelijk dat continu verbeteren van belang is en door hoog en laag gewaardeerd wordt.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgqw27it-7c178bca8a3d51487d273a8094f35493\">\n#top .avia-icon-list-container.av-kgqw27it-7c178bca8a3d51487d273a8094f35493 .iconlist_icon{\nbackground-color:#ffa621;\n}\n#top #wrap_all .avia-icon-list-container.av-kgqw27it-7c178bca8a3d51487d273a8094f35493 .av_iconlist_title{\nfont-size:18px;\n}\n<\/style>\n<div  class='avia-icon-list-container av-kgqw27it-7c178bca8a3d51487d273a8094f35493  avia-builder-el-26  el_after_av_textblock  el_before_av_hr '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-kgqw27it-7c178bca8a3d51487d273a8094f35493 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-86wz09-7c584adc475a01b4d1aa92b1a25157aa avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >direct zicht op de voortgang en resultaten van jullie verbeteringen<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-5fpxwp-83c92dcce83b0b42d2a154e30d8ad24b avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >koppeling tussen strategie en operationele verbeteringen<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-466xa1-bbe79d2f666f96af738587726992f85c avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >een cultuur van continu verbeteren<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-2geru1-8bd65480e38a1f8eda8bec55cbfc2530 avia-font-entypo-fontello'><span class='iconlist-char' aria-hidden='true' data-av_icon='\ue812' data-av_iconfont='entypo-fontello'><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >eenvoudige vastlegging van verbeteringen door medewerkers<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgw6enb8-eae146514dbd6a9920a31e3bc4031f5f\">\n#top .hr.av-kgw6enb8-eae146514dbd6a9920a31e3bc4031f5f{\nmargin-top:50px;\nmargin-bottom:50px;\n}\n.hr.av-kgw6enb8-eae146514dbd6a9920a31e3bc4031f5f .hr-inner{\nwidth:10px;\n}\n<\/style>\n<div  class='hr av-kgw6enb8-eae146514dbd6a9920a31e3bc4031f5f hr-custom  avia-builder-el-27  el_after_av_iconlist  el_before_av_partner  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='avia-logo-element-container av-k6ey1uy1-d7f71aef38789affeb97aa9a4cd94f2d av-border-deactivate avia-logo-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active noHover avia-content-slider-even  avia-builder-el-28  el_after_av_hr  el_before_av_heading  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-autoplay av-loop-endless av-loop-manual-endless avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"><div class='avia-smallarrow-slider-heading '><div class='new-special-heading'><h3 class='av-logo-special-heading-text '>Coimbee software voor continu verbeteren, wordt gebruikt door o.a. deze organisaties:<\/h3><\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Vorige<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Volgende<\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><div  class='slide-entry av-fsek-8c85dd812a2b8740a75afc8f3cf76061 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-robidus.png\" class=\"wp-image-276 avia-img-lazy-loading-not-276 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><div  class='slide-entry av-drmk-fa80e7fbdb5e44e87f28ea249681e358 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-2 slide-parity-even  '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-nsk.png\" class=\"wp-image-277 avia-img-lazy-loading-not-277 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><div  class='slide-entry av-bbms-86a0e82743d17f4f1a738d3bf53ac546 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-3 slide-parity-odd  '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-cb.png\" class=\"wp-image-278 avia-img-lazy-loading-not-278 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><div  class='slide-entry av-abl0-a14a9f611fb44b80154fbadcfd50ea46 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-4 slide-parity-even  '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-greenchoice-1.png\" class=\"wp-image-386 avia-img-lazy-loading-not-386 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren greenchoice\" \/><\/div><\/div><div class=\"slide-entry-wrap\"><div  class='slide-entry av-7ttc-be2943e3611142cdd42884646aff0f04 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-5 slide-parity-odd  first'><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-dllogistics-1.png\" class=\"wp-image-388 avia-img-lazy-loading-not-388 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><div  class='slide-entry av-6538-41da750ff70f301419db9c68c48a2495 flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-6 slide-parity-even  '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/02\/klant-barnsteen.png\" class=\"wp-image-384 avia-img-lazy-loading-not-384 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren barnsteen\" \/><\/div><div  class='slide-entry av-3qmq-752ab541d16765604ab6d35f10ff5a5a flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-7 slide-parity-odd  '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/04\/klant-mib.png\" class=\"wp-image-3084 avia-img-lazy-loading-not-3084 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><div  class='slide-entry av-3u3g-687e56173a84e32639c7ce14b9793c8f flex_column no_margin av_one_fourth real-thumbnail post-entry slide-entry-overview slide-loop-8 slide-parity-even post-entry-last '><img decoding=\"async\" fetchpriority=\"high\" width=\"250\" height=\"200\" src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/04\/klant-timesavers.png\" class=\"wp-image-1884 avia-img-lazy-loading-not-1884 attachment-no scaling size-no scaling\" alt=\"coimbee management software voor continu verbeteren\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khbqoikm-bf731340375a5bf44abc606a1cc0108c\">\n#top .av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c{\npadding-bottom:10px;\ncolor:#ffa621;\nfont-size:40px;\n}\nbody .av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .special-heading-inner-border{\nborder-color:#ffa621;\n}\n.av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-khbqoikm-bf731340375a5bf44abc606a1cc0108c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-khbqoikm-bf731340375a5bf44abc606a1cc0108c av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-29  el_after_av_partner  el_before_av_testimonials  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Wat zeggen onze klanten?<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-testimonial-wrapper av-k877vidl-169b18dd05b2baddf35541879613cee2 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-large-testimonial-slider av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:10,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-2vrm-7d12b80af05fa03128eb1d33fef97b31 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>Wij maken bij Greenchoice gebruik van de Coimbee Verbeter Toolbox als onderdeel van ons continu verbeter-programma. Een hele praktische en laagdrempelige tool, die het continu verbeteren door medewerkers een flinke boost heeft gegeven.<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Ralph de Wild<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Greenchoice<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-19qg-b1b1b15bc1994c96ca410290d1dcc304 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Onze medewerkers zijn meer betrokken, doordat zij idee\u00ebn aandragen waar wat mee gedaan word.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Annemarie Maars<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >HR-manager<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-a75k-dc2ae241b327caa14366b2fa736f77a5 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Via het dashboard heb ik actueel overzicht en zicht op de resultaten van alle verbeteringen in de teams.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Stefan de Rooij<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >COO<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-7f5k-fe08e4f32f17241ec9f89f2e222cb821 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;De toolbox is een overzichtelijk en makkelijker te gebruiken dan onze oude verbeterlijst in Excel. Het onderwerp verbeteren is met de Toolbox ook beter bespreekbaar te maken, ook omdat het visueel is en aanspreekt.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Thirza<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Teamleider<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-595s-73e46988cc40188cb16b2a013e486b9d avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Wij gebruiken de Toolbox om prestaties te verbeteren en medewerkers te ontwikkelen.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Rik Verhoog<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Business Unit Manager<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-2jtm-6fe3e6fa300b7c8ad2a9f7dac6a836cd avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;De Toolbox zorgt voor een duidelijk proces en helpt bij het cre\u00ebren van de cultuur voor Continu Verbeteren.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Ramon de Jong<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Lean Black belt<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Vorige<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Volgende<\/a><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-4301 avia-img-lazy-loading-not-4301 avia_image ' src=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/06\/CoimbeeAfbeeldingen.jpg\" alt='Coimbee Toolbox' title='Coimbee Toolbox'  height=\"591\" width=\"1000\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/coimbee.com\/wp-content\/uploads\/2020\/06\/CoimbeeAfbeeldingen.jpg 1000w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/06\/CoimbeeAfbeeldingen-300x177.jpg 300w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/06\/CoimbeeAfbeeldingen-768x454.jpg 768w, https:\/\/coimbee.com\/wp-content\/uploads\/2020\/06\/CoimbeeAfbeeldingen-705x417.jpg 705w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2a7vbc-9574de6b5ec50634eaffadf12cfed12d\">\n.flex_column.av-2a7vbc-9574de6b5ec50634eaffadf12cfed12d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2a7vbc-9574de6b5ec50634eaffadf12cfed12d av_two_fifth  avia-builder-el-33  el_after_av_three_fifth  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khbqhwz0-a00a68c0dcd2fad9b4d07623e8247f52\">\n#top .hr.hr-invisible.av-khbqhwz0-a00a68c0dcd2fad9b4d07623e8247f52{\nheight:5px;\n}\n<\/style>\n<div  class='hr av-khbqhwz0-a00a68c0dcd2fad9b4d07623e8247f52 hr-invisible  avia-builder-el-34  el_before_av_button  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-kgwdjuj9-a8e01a3593e93d79a7380128dd24cbba-wrap avia-button-center  avia-builder-el-35  el_after_av_hr  el_before_av_hr '><a 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itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h4 style=\"text-align: center;\">Medewerkers stimuleren elkaar door middel van de Like, Follow, Share en Commentaar mogelijkheden.<\/h4>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-20gkpk-4825966be087a8150bf4a065337893f8\">\n.flex_column.av-20gkpk-4825966be087a8150bf4a065337893f8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-20gkpk-4825966be087a8150bf4a065337893f8 av_one_fifth  avia-builder-el-41  el_after_av_one_full  el_before_av_four_fifth  first flex_column_div av-zero-column-padding  column-top-margin'     ><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27lryw-bfda3abbe75843f6eca5ef04c7414fce\">\n.flex_column.av-27lryw-bfda3abbe75843f6eca5ef04c7414fce{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-27lryw-bfda3abbe75843f6eca5ef04c7414fce av_four_fifth  avia-builder-el-42  el_after_av_one_fifth  el_before_av_hr  flex_column_div av-zero-column-padding  column-top-margin'     ><\/div>\n<div  class='hr av-kgw6enb8-cdf251dcf1716ab7b5736bd9709dfbe6 hr-short  avia-builder-el-44  el_after_av_four_fifth  el_before_av_one_half  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4vrwh6-df4e8463932959b61d28cda157a4823a\">\n.flex_column.av-4vrwh6-df4e8463932959b61d28cda157a4823a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4vrwh6-df4e8463932959b61d28cda157a4823a av_one_half  avia-builder-el-45  el_after_av_hr  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kd9zzrp1-5228caab55b6dce0810a5a8488ce04c1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Wil je meer weten over continu verbeteren en vernieuwen?<\/h2>\n<p>Dan zijn dit de leestips:<\/p>\n<ol>\n<li><a href=\"https:\/\/coimbee.com\/nl\/hoe-krijg-je-ideeen-uit-jouw-team-en-wat-doe-je-er-mee\/\">Hoe een team meer ideeen kan genereren<\/a><\/li>\n<li><a href=\"https:\/\/coimbee.com\/nl\/agile-werken-hoe-doe-je-dat-en-wat-levert-dat-op\/\">Agile werken, hoe doe je dat<\/a><\/li>\n<li><a href=\"https:\/\/coimbee.com\/nl\/agile-werken-hoe-doe-je-dat-en-wat-levert-dat-op\/\">Boek: The Idea Driven Organization<\/a><\/li>\n<li><a href=\"https:\/\/coimbee.com\/nl\/de-kracht-van-een-digitaal-verbeterbord-voor-continu-verbeteren-kaizen\/\">De kracht van een digitaal verbeterbord<\/a><\/li>\n<li><a href=\"https:\/\/coimbee.com\/nl\/incrementele-innovatie-en-hr-5-essentiele-tips\/\">De rol van HR bij innovatie<\/a><\/li>\n<li><a href=\"https:\/\/coimbee.com\/nl\/pdca-checklist-voor-succesvol-continu-verbeteren-kaizen\/\">Gestructureerd werken met de PDCA cyclus<\/a><\/li>\n<\/ol>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2un88q-f37408fc587b186e1782bcd5b1968a7f\">\n.flex_column.av-2un88q-f37408fc587b186e1782bcd5b1968a7f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2un88q-f37408fc587b186e1782bcd5b1968a7f av_one_half  avia-builder-el-47  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p><section  class='av_textblock_section av-kda0056e-96e91b735264898bd5312aea6d49f31f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Ook op onze <a href=\"https:\/\/www.linkedin.com\/company\/coimbee\/\" target=\"_blank\" rel=\"noopener noreferrer\">Linkedin bedrijfspagina<\/a> delen we regelmatig kennis.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-kgw6enb8-cdf251dcf1716ab7b5736bd9709dfbe6 hr-short  avia-builder-el-49  el_after_av_textblock  el_before_av_codeblock  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":5695,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[10],"tags":[],"class_list":["post-5688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-continu-verbeteren"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>In de energiemarkt staat de klant op nr. 1 - Coimbee<\/title>\n<meta name=\"description\" content=\"In de energiemarkt is klantgerichtheid cruciaal. 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