{"id":19656,"date":"2024-08-18T12:56:44","date_gmt":"2024-08-18T10:56:44","guid":{"rendered":"https:\/\/coimbee.com\/?page_id=19656"},"modified":"2024-08-18T13:02:59","modified_gmt":"2024-08-18T11:02:59","slug":"wat-verwachten-onze-klanten","status":"publish","type":"page","link":"https:\/\/coimbee.com\/nl\/teamontwikkeling\/team-kaartspel\/wat-verwachten-onze-klanten\/","title":{"rendered":"Wat verwachten onze klanten"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-3quvdbc-7a62b3b482546ca33557ec894a6324df main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19656'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3f93i4o-ee3de190c753aaadc105f2954e411e5e av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><section  class='av_textblock_section av-36ndt8o-ce8b810acb3b7a6e27c71552042ba808 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/coimbee.com\/nl\/teamontwikkeling\/team-kaartspel\/\">Terug naar alle vragen<\/a><\/p>\n<\/div><\/section><\/div><div  class='flex_column av-2ix77mw-726c9656bb3f51e8706dd33cd0b9c956 av_three_fifth  avia-builder-el-3  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div  '     ><section  class='av_textblock_section av-75e3zc-8ee65eefaa2a672b4172fa5009883fb1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1><strong>Wat verwachten onze (interne) klanten van ons?<\/strong><\/h1>\n<p>&#8220;De enige manier om echt tevreden klanten te krijgen, is door hun verwachtingen te overtreffen.&#8221; Richard Branson<\/p>\n<h2><strong>Waarom deze vraag<\/strong><\/h2>\n<ul>\n<li><strong>Inzicht in Klantbehoeften<\/strong>: Door te begrijpen wat interne klanten verwachten, kan het team beter inspelen op hun behoeften en wensen. Dit helpt bij het leveren van diensten of producten die aansluiten bij de verwachtingen, wat de tevredenheid vergroot.<\/li>\n<li><strong>Verbetering van de Service<\/strong>: Door regelmatig te evalueren wat interne klanten verwachten, kan het team zijn processen en diensten voortdurend verbeteren. Dit leidt tot hogere effici\u00ebntie en kwaliteit van het werk.<\/li>\n<li><strong>Afstemming van Prioriteiten<\/strong>: De verwachtingen van interne klanten helpen het team om prioriteiten te stellen en te focussen op wat het meest waardevol is voor de organisatie. Dit zorgt ervoor dat middelen effectief worden ingezet.<\/li>\n<li><strong>Versterking van Samenwerking<\/strong>: Als het team goed begrijpt wat andere afdelingen of collega&#8217;s van hen verwachten, kan dit de samenwerking binnen de organisatie verbeteren. Dit leidt tot een meer harmonieuze werkomgeving en betere resultaten.<\/li>\n<li><strong>Aanpassing aan Veranderingen<\/strong>: De verwachtingen van klanten, ook interne, kunnen veranderen door nieuwe omstandigheden, technologie\u00ebn of bedrijfsdoelstellingen. Door deze vraag te stellen, blijft het team flexibel en in staat om zich aan te passen aan veranderende eisen.<\/li>\n<\/ul>\n<p><strong style=\"font-size: 28px;\">Tip bij deze vraag<\/strong><\/p>\n<p>Als je weet wat de klant verwacht kan je daar je proces op inrichten. Vaak is er sprake van zogenaamde <a href=\"https:\/\/coimbee.com\/nl\/verspillingen-in-de-praktijk\/\">verspillingen<\/a>, dat zijn werkzaamheden waar de klant geen behoefte aan heeft en dus ook niet voor wil betalen.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-1p2b82w-b5bdf1a2956a5cceab0554ca62de4887 hr-default  avia-builder-el-5  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-10u11oo-43a6ccc9343eec94e3b1e3c44f678426 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Wil je meer weten over <a href=\"https:\/\/coimbee.com\/nl\/verbeteren\/\">Verbeteren<\/a>, <a href=\"https:\/\/coimbee.com\/nl\/wat-is-lean\/\">Lean<\/a> of <a href=\"https:\/\/coimbee.com\/nl\/hoe-zorg-je-voor-betrokken-medewerkers\/\">Betrokken medewerkers<\/a>?<\/p>\n<p style=\"text-align: center;\">Doe dan mee aan ons komende <a href=\"https:\/\/coimbee.com\/nl\/coimbee-webinar\/\">webinar<\/a> of boek een inspirerende online <a href=\"https:\/\/coimbee.com\/nl\/demo-aanvragen\/\">demo<\/a>.<\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-uv1f54-00b37386f435e45d02e41e7188cc6eb1 av_one_fifth  avia-builder-el-7  el_after_av_three_fifth  avia-builder-el-last  flex_column_div  '     ><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19656'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":19586,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-19656","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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